Introduction
Welcome to Brownie Pts ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, store, and protect your information when you use our mobile application.
Important: This privacy policy applies to the Brownie Pts mobile application available on iOS devices.
How We Use Your Information
Core App Functionality
- Account management - Creating, authenticating, and managing your account
- Household operations - Managing households, members, and invitations
- Task management - Creating, assigning, completing, and tracking tasks
- Reward management - Creating, purchasing, scheduling, and fulfilling rewards
- Point tracking - Recording point transactions, balances, and history
- Approvals - Processing approval workflows for completions and purchases
- Activity feed - Showing household transaction history
Communication
- Service notifications - Updates about approvals, completions, and household activity
- Support responses - Responding to your questions and issues
- Account security - Alerts about unusual account activity
- App updates - Information about new features and improvements
Improvement and Analytics
- Bug fixing - Identifying and resolving technical issues
- Performance monitoring - Ensuring the app runs smoothly
- Feature development - Understanding which features are most valuable
- User experience - Improving app design and usability
How We Share Your Information
Within Your Household
Information is shared with other members of your household(s):
- Your display name and nickname
- Your point balance (visible to all household members)
- Tasks you complete (with optional photos and notes)
- Rewards you create or purchase
- Point transactions (giving and receiving gifts)
- Your activity in the household feed
Important: Only share household invite codes with people you trust. Household members can see each other's activity and balances.
With Service Providers
We share data with trusted third-party services that help us operate:
- AWS (Amazon Web Services) - Cloud hosting, database, authentication, and file storage
- Expo - App delivery, updates, and crash reporting
These service providers are contractually obligated to protect your data and only use it for providing their services to us.
Legal Requirements
We may disclose your information if required by law or in response to:
- Valid legal requests from law enforcement or government authorities
- Protection of our rights, property, or safety
- Investigation of potential violations of our Terms of Service
- Prevention of fraud or abuse
We do NOT:
- Sell your data to third parties
- Show ads or track you across other apps/sites
- Share your data with advertisers or marketers
Data Retention
Active Accounts
We retain your information as long as your account is active and for a reasonable period thereafter to:
- Provide continued service
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
Account Deletion
When you delete your account:
- Your personal information is removed from active databases
- Your household data (tasks, rewards you created) may remain for other members
- Your point transactions remain in household history for audit purposes
- Backups may retain data for up to 90 days for disaster recovery
Data Security
We implement industry-standard security measures to protect your information:
Technical Safeguards
- Encryption in transit - All data transmitted using TLS/SSL encryption
- Encryption at rest - Database and file storage encrypted
- Secure authentication - AWS Cognito with industry-standard protocols
- Password security - Passwords hashed and never stored in plain text
- Access controls - Strict access permissions on servers and databases
Your Responsibilities
- Choose a strong, unique password
- Don't share your password with anyone
- Log out on shared devices
- Keep your app updated to the latest version
- Report security concerns immediately
Important: No method of transmission or storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
Your Rights and Choices
Account Access and Control
- Access your data - View your account information and household data in the app
- Update your data - Edit your profile, tasks, rewards, and household information
- Delete your account - Remove your account and associated data at any time
- Export your data - Contact us to request a copy of your data
Permission Management
- Camera access - Revoke in device Settings → Brownie Points → Camera
- Calendar access - Revoke in device Settings → Brownie Points → Calendars
- Photo library - Revoke in device Settings → Brownie Points → Photos
- Notifications - Revoke in device Settings → Brownie Points → Notifications
GDPR Rights (EEA, UK, Switzerland)
If you are in the European Economic Area, UK, or Switzerland, you have the right to:
- Access - Request a copy of your personal data
- Rectification - Correct inaccurate data
- Erasure - Request deletion of your data ("right to be forgotten")
- Restriction - Limit how we process your data
- Portability - Receive your data in a structured format
- Object - Object to processing based on legitimate interests
- Withdraw consent - Withdraw consent for consent-based processing
- Complain - Lodge a complaint with your local data protection authority
California Privacy Rights (CCPA)
If you are a California resident, you have the right to:
- Know - What personal information we collect, use, and share
- Access - Request a copy of your personal information
- Delete - Request deletion of your personal information
- Opt-out - Opt out of sale of personal information (we don't sell data)
- Non-discrimination - Not be discriminated against for exercising your rights
Children's Privacy
Brownie Pts is intended for general audiences and may be used by families with children.
Parental Consent
- We do not knowingly collect personal information from children under 13 without parental consent
- Parents can create accounts on behalf of children
- Parents have full access to their children's household activity
- Parents can delete their children's data at any time
Children's Data Protection
- Minimal data collection for child users
- No advertising or tracking
- Photos are optional and controlled by parents
- No public profiles or social features
If we learn we have collected information from a child under 13 without parental consent, we will delete it promptly.
International Data Transfers
Brownie Pts is operated from the United Kingdom, but our services (AWS) may process data in various locations:
- Primary data storage: AWS EU-West-2 (London)
- Backup storage: AWS EU-West-1 (Ireland)
- Authentication: AWS Cognito in EU regions
If you use the app from outside the European Economic Area (EEA), your data may be transferred to and processed in the EEA. We ensure appropriate safeguards are in place for such transfers.
Summary
We collect and use your data to provide the Brownie Pts service. We:
- ✅ Only collect what's necessary for the app to work
- ✅ Protect your data with industry-standard security
- ✅ Don't sell your data to third parties
- ✅ Don't show ads or track you across other apps/sites
- ✅ Give you control over your data
- ✅ Are transparent about our practices
Thank you for trusting us with your data. We're committed to protecting your privacy while providing a great household management experience!